Support

When a page plays video or audio, NestClip detects the media and lists it under "Found media". Start playback and wait a moment. Media the page never plays, or formats the app cannot recognize, will not appear.

• Content protected by DRM is never saved. When protection is detected the item is marked as unavailable or the save is refused.
• HLS and DASH are handled only in formats and standard methods the device supports. Some formats, such as live broadcasts in progress, are not supported.
• Private tabs do not pass sign-in information, so files that need a sign-in may fail.
• Please save only media you own or have permission to save, and respect copyright and each site's terms of use.

NestClip blocks ad and tracking requests with public filter lists. Ads not covered by the rules, ads served from the same server as the content, and ads embedded in the video itself can remain. On iOS, system content-blocking limits mean coverage can differ from Android.

• Watch a rewarded ad to the end and, after our server confirms it, you get 5 saves. One is used each time a save succeeds.
• The lifetime pass is a one-time purchase that removes the save limit. It is not a subscription, so there are no renewals.
• After changing devices or reinstalling, tap Restore purchases in Settings (same Apple ID or Google account required).
• If saves did not increase after an ad, check your connection and reopen the app. If it continues, email us the time and your device details.

If Face ID or fingerprint is on, you can unlock with biometrics. We never store your PIN or library files on a server, so we cannot unlock it for you. Repeated wrong entries pause input for a while.

No. App lock blocks access to the app's screens; it does not encrypt the files themselves. Please also use your device's own lock and encryption.

• Connect Google Drive in Settings → Save location to upload to a "NestClip" folder in your Drive. NestClip can only access files it created.
• Add an FTP/FTPS NAS in Settings → Add storage. The password stays in the device's secure storage only. Use FTPS when you can.

An optional, off-by-default feature that uses secure DNS and connection splitting inside the app only. It is not a VPN and does not change your IP address, country or system settings. Results vary by network and access is not guaranteed.

While a video plays in the browser, choose picture-in-picture from the menu. On Android, Settings → Picture-in-picture lets you choose automatic entry and the floating mini player. For privacy, PiP is limited in private tabs and while app lock is on.

Files in the app's library are deleted with the app. Export what you need to Photos or your gallery, or upload it to Google Drive or a NAS first.